Handsling Ltd Privacy Policy

HandslingBikes.com is part of Handsling Ltd which also includes the websites CycleTechReview.com, BritishCycleSport.com, and HSCCeramicsUK.

This privacy policy will explain how Handsling uses the personal data we collect from you when you use any of our websites.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, address, mobile phone number, etc.)
Sales data when you purchase a bike or other products from us
Email correspondence relating to your purchase or anything relevant to the history of you and that particular product
Measurements relevant to fitting you to a frame or bicycle

How do we collect your data?

You directly provide Handsling with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

Handsling collects your data so that we can:

Process your order and manage your account.
Build up a bicycle for you
Deliver products to you
Email you with special offers on other products and services we think you might like.

If you agree, Handsling will share your data with our partner companies so that they may offer you their products and services.

Shopify, our website and ecommerce partner to enable online payment processing
DPD to allow delivery of products to you

When Handsling processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Handsling securely stores your data using Google GSuite cloud security.

Handsling will keep your data as long as you have one of our products or bicycles. Once you notify us of the sale of the bicycle or cessation of usage of the product, we will manually delete your data.

Marketing

Handsling would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Handsling from contacting you for marketing purposes or giving your data. If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Handsling would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Handsling for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Handsling correct any information you believe is inaccurate. You also have the right to request Handsling to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Handsling erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Handsling restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Handsling’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Handsling transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07968699848

Or write to us: simon@handsling.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Handsling uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Handsling uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Handsling uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Handsling sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Handsling website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Handsling keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Handsling’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: simon@handsling.com

Call us: 07968699848

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Handsling has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on tel. 0303 123 1113