Need a helping hand?
For advice on products and services or general enquiries, please contact us, and we will be more than happy to help. We've provided our contact information here.
To help you locate the support you need fast, We have listed our most frequently asked questions at our Help Centre.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be automatically added at checkout. Find out more here
How long will it take to get my orders?
All our bikes are personalised to you, and we want to ensure the bike is fit to your exact measurements and requirements. Custom bike builds can take 2-3 weeks dependant on stock and delivery address.
All other products are shipped within 24 hours of purchase.
Do you offer Cycle to Work schemes?
Yes we do. Handsling bikes are available via Green Commute Initiative, Cyclescheme, Cycle Solutions and My Benefit World.